[Resolved]  Yatra Online / Yatratrip.in — Horrible services extended

Address:	Mumbai City, Maharashtra, 400054
Website:	www.yatra.com

Dear sir/madam,

Booking ref. Number - ya:3618149

I'm writing this email with a lot of grief and sorry. We are extremely disgusted with the services extended by yatra.

I have been injured so badly on the way to tigers nest as we had a bad fall from the horse and we were taken to paro genral hospital and web had been instructed to be on bed rest and quit the trip, when i called the emergency helpline, i'm said that you'll can't cancel our booking as it's non refundable or even manage to book another next absolve flight and instead asked me to go to the airport myself. Disgusting service!

We have been charged proportionately for 3 people so we expect not to get an extra bed, bed one double occupancy and one single. Or worst come worst, a bigger room. Starting from tashi namgay in paro and now in thimphu, dorgi elements. This hotel is so hopeless that it is refusing us from providing a bigger room, an extra pillow a stand fan as it's so claustrophobic in this room. Zero courtesy extended by the hotel and yatra's local boy mehgraj.

Sightseeings are all being eliminated and been taking us when it's time for them to shut. We just go in the bus like fools and take a round and come back to the hotel. We have been repeatedly been complaining to your yatra local leader, mehgraj.

We will definitely be taking this to all media and social media as well as to other various platform to take up this matter seriously and to another level, even to the court of law for that matter. We have 8 others group members who are suffering, literally!

There are many more points noted down with us with pictures and timings. We shall post them soon and file the same with all 8 tour members with us.

Kindly look into it at earliest or we shall take the necessary action what so ever!

My local number is +[protected]

Regards,
Arvind jalan