[Resolved]  Yatra Online / Yatratrip.in — hotel booking issue not resolved

This is regarding complaint number yat[protected]. It's been more than 2 months since i raised the issue and there is still no resolution. Yatra customer care executives asked me to send mail to [protected]@yatra.com instead of [protected]@yatra.com to escalate the matter. I did so, but didn't even get an acknowledgement from [protected]@yatra.com. I guess customer care executives misguided me.

There is an option that says "write to management" under contact us in https://www.yatra.com/support. tried using that but there is still no response.

I want to bring complaint number yat[protected] to the notice o[censored]pper management and get a resolution without further delay. I huge email chain has happened between [protected]@yatra.com and me which has all the picture evidences.