Yatra Online / Yatratrip.in — Iam complaining about hotel not booked nor my money refunded in my account of Rs 1412

Yatra Online / Yatratrip.in — Iam complaining about hotel not booked nor my money refunded in my account of Rs 1412

H Himanshuchauhan0111 from Solan, Himachal Pradesh Aug 25, 2022 Sep 13, 2022 This thread was updated on Sep 13, 2022

Iam Himanshu Chauhan, I booked a hotel from yatra on 4 August 2022. My hotel not even booked and money deducted from my account of Rs 1412. I have waited for 1 week but my money didn't refund to me. After that I mailed them at customer care of yatra they told me that my refund will come with in 7 days. Iam waiting for 7 days my refund didn't come in my account . After that I again mail them on 18 August 2022. They again said my refund will come within 7 days. Again my refund didn't come back in my account. I want my refund back of amount Rs 1412. Email id: [protected]@gmail.com Was this information helpful? No (0) Yes (2)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 25, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We have received your query, kindly allow us time to go through the details and assist you. Request your patience in the interim. Regards, Yatra Care Verified Support Aug 27, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! Your refund of INR 1412 has been processed from our end on 18 Aug 2022 under bank reference number “ RRN/ARN:[protected]”. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them the above mentioned number to check the refund status. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank. Best Regards, Yatra Care Sep 13, 2022 Updated by Himanshuchauhan0111 I have contact to my bank but there is not such amount refund in my account and I have crosscheck many times but no amount refund in my account. Already 1 month have been delayed. Why my amount not sent in my account.
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Himanshuchauhan0111

from Solan, Himachal Pradesh

Sep 11, 2022

I have contact to my bank but there is no refund status on my account. Also I have crosscheck many times but there is no notification regarding this. It takes to long time. I have requested my refund from 1 months but I didn't get it.