[Resolved] Yatra Online / Yatratrip.in — Money debited no ticket no response

[Resolved] Yatra Online / Yatratrip.in — Money debited no ticket no response

R ravikandanat Sep 27, 2022 Nov 2, 2022 This thread was updated on Nov 2, 2022

Was booking train ticket through Yatra. Com and paid via google pay (attached screenshots of the same ) money devoted successfully but Yatra website did not confirm the booking and kept Ina. Blind loop forever and app closed Now no refund and transaction history not seen I need my refund ASAP Send couple of mails to Yatra but no response +1 photos Was this information helpful? No (0) Yes (0)
Nov 1, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 29, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Ravi, Greetings from Yatra.com! This is regarding your refund request under the booking reference number [protected]. We would like to inform you that a refund of INR 3233.26 for your booking is being processed. Kindly note, Refund will be processed from Yatra's end in 24 hrs .You will receive an email notification once the refund will be processed from our end. Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account Regards, Yatra Care
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Comments

pavan mahore

Nov 2, 2022

Respectful sir/ madam
My name is pavan mahore I have booked flight on your platform on 1/11/2022 at 10:43pm. However, I didn’t received any confirmation or booking details of flight on my mail id or on my contact number. I kindly request you to please look into this matter as soon possible. Please contact me if you need any further details.
Mail id: [protected]@gmail.com
Contact no: [protected]
Thanks & regards
Pavan mahore