[Resolved] Yatra Online / Yatratrip.in — Money debited two times but didn't receive tickets. Need refund as soon as possible

TANISHQ SURANA

Jun 13, 2022

Address:	Gurugram
Website:	Yatra.com

On 8th June 2022 I booked bus ticket from Ahmedabad to udaipur on yatra. The money got debited but I didn't receive any tickets from your end. I thought it must be a glitch and in urgent need I again booked one ticket and the same happened the second time also.

Till then it's 13 June I have written emails to yatra. No customer care number is there for yatra on which I can complaint.
Ticket 1 amout debited: - 510
Ticket 2 amount debited: - 460

I request yatra team to take necessary action on this or else I have to go to consumer forum for help.

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Jul 15, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

Yatra Online / YatraTrip.in Customer Care's response Dear Tanishq, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal, request you to kindly share the email ID used for the booking for us to check and assist you. Regards Yatra Care