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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — Money deducted but booking not confirmed

Address:PUNE

My money got deducted from my bank account while booking the ticket but i didn't get any confirmation mail from yatra services. No one is responding.
I have UPI payment Ref number and i did the payment through Phone pay.
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Aug 17, 2022
Complaint marked as Resolved 
Yatra team responded against the complaint raised and helped me to get the refund. Thanks you team
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2022
Yatra Online / YatraTrip.in Customer Care's response Dear Madupalli,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payment on our portal, request you to kindly share the email ID used for the booking for us to check and assist you.

Regards
Yatra Care
Aug 07, 2022
Updated by Madupalli Hi Team,

Please find the email ID:
[protected]@gmail.com

Kindly support us to resolve the issue at earliest.
Verified Support
Aug 08, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund of INR 1134 for your booking. Yatra takes 24-48 working hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
Aug 12, 2022
Updated by Madupalli Hi Yatra team,

It would be appreciated, if i get any update relevant to refund status of my money at earliest.

Regards,
Naresh
Verified Support
Aug 14, 2022
Yatra Online / YatraTrip.in Customer Care's response Dear Madupalli.

Greetings from Yatra.com!

As we checked and want to inform you that your amount of INR 1134/- was refunded from our end on 8th Aug 2022 in the same mode of payment. kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account.

Regards,
Yatra Care
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Comments

Myself..nitish kumar...i booked ticket for..patna-bengalore..and..my money deducted..5205...but not get any confirmation...msg..

Reply
Myself..nitish kumar...i booked ticket on...
YATRA.. for..patna-bengalore..and..my money deducted..5205...but not get any confirmation...msg..
Plz refund my money..or..booked..the ticket..on..same date..

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