[Resolved] Yatra Online / Yatratrip.in — Money deducted but no ticket booking

[Resolved] Yatra Online / Yatratrip.in — Money deducted but no ticket booking

J Jaisuryank Purwar Aug 22, 2022 Aug 23, 2022 This thread was updated on Aug 23, 2022

I booked a flight ticket from Bangalore to Kolkata for 21/10/2022. It was a GoAir flight at 8:00 PM. I made the payment but received no booking confirmation. The money got deducted from my account but no booking confirmation has shown up. Please give booking confirmation or refund money. +1 photos Was this information helpful? No (0) Yes (0)
Sep 29, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 22, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi.Greetings from Yatra.com! We have received your query, kindly allow us time to go through the details and assist you. Request your patience in the interim. Regards, Yatra Care Verified Support Aug 23, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Jaisuryank Purwar, Greetings from Yatra.com! This is regarding your refund request under booking reference number[protected]. We would like to inform you that a refund of INR 7775.00 for your booking is being processed . Kindly note, Refund will be processed from Yatra's end in 24 hrs . You will receive an email notification once the refund will be processed from our end . Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account We thank you for your patience and patronage. Regards, Sarvesh Sharma Yatra Online Pvt. Ltd.
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