Yatra Online / Yatratrip.in — Money deducted but payment failed
S
sai1024
Jan 16, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
I am trying to book hotel through upi in yatra website and payment is successful in my upi app and money also deducted but it shown unsuccessful in yatra app and i can't even find that booking in booking history it is like i never even did payment in yatra app but my money is gone. i only have my statement histiry which can prove yatra deducted my money but didn't book hotel or even bothered to mail me if transaction is failed. i cant find anything in yatra website it is totally scam.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We are sorry to hear about the issue you faced while making payments on our portal, request to kindly share the below-requested details for us to check and assist you further.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
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Greetings from Yatra.com!
We are sorry to hear about the issue you faced while making payments on our portal, request to kindly share the below-requested details for us to check and assist you further.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
Regards
Yatra Care