Yatra Online / Yatratrip.in — Money deducted but ticket is not issued

I have booked a return trip between Kol to Del on 17-19th Jan for Vistara airlines. It deducted total INR 18082 from my credit card but the ticket was never booked. It was a false PNR in the ticket and when I contacted airlines they mentioned that the money never reached to them. So it’s still staying with Yatra. I booked it on 4th Jan and today is 16th Jan. No refund or communication, nothing.
This company should be sued in consumer court for this fraudulent practices. Nobody should book any ticket from them if they can’t make their basic system right.