[Resolved] Yatra Online / Yatratrip.in — Money deducted from account and ticket not booked

Vansh saluja

Sep 16, 2022

Address:

B66 Narmada Apartment Exb Road, Patna

Sir mene abhi Skyscanner k through aapke website se patna indore ki ticket book kr rha tha but jaise payenge option m gya payenge request aaya and jaise mene payment Kiya phir wapis page p gya to vo refresh ho gya and automatic phir s payment window khul gya and mera payenge acount se cut gya .. pls sir kindly help me or back my money. I want to book a flight.
UPI refrence no[protected]
Email- [protected]@gmail.com
Number - [protected]

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Oct 21, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2022

Yatra Online / YatraTrip.in Customer Care's response Dear Vansh. Greetings from Yatra.com! As checked and found that the booking was not confirmed and the amount of INR 10270.00 has been initiated from our end in the same mode of payment, kindly note Yatra takes 24-48 hours to process the refund. Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account. Regards Yatra Care