I tried to book flight ticket via yatra but my money got deducted and ticket was not booked.
I informed the yatra team via mail which they hai provided on their website.
They informed me that the refund will be processed within 24 hrs. But even after 10 days they have not refunded the money. On the 8th day they informed me that within 24 hrs my refund will be processed and I will not have to send them mail again and this was after I mailed them several times.
But again on the 10th day i mail them regarding the promise they made but now they are not replying.
booking reference number[protected]
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Greetings from Yatra.com!
This is regarding your refund request under booking reference number [protected].
We would like to inform you that a refund of INR 5810.00 for your booking has been processed on 21 DEC 2022 .
Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account
Regards
Yatra Care