[Resolved] Yatra Online / Yatratrip.in — more than 55 days but i don't receive my refund | |
I have booked 3 bus ticket on yatra.com for *16th april 2020 but bus got cancelled due to covid19. I have claim for my refund on 17 may 2020 for cancelled bus ticket its more than 50 days i have ask many times for my money they are replying with resolved status for my request but still i have not receive my money. Bus reference no[protected] [protected] [protected] Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 20, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Abhay, Greetings from Yatra.com! We regret the inconvenience and delay in response. We request you to please allow us 10 working days to further address your refund query and solicit your patience. Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable. (Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search and seamless online booking experience to its customers)We thank you for your patience and patronage. Regards, Yatra Care | |
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