[Resolved] Yatra Online / Yatratrip.in — my booking reference 3862888 | |||||
I have mede booking to through yatra for holidays of 3 nights four days for 1st march to 4 march and initially wrongly guided and thereafter on contacting there response is very poor/unsatisfactory & irresponsive and trying to deal as partial payment is mad and if i cancel they will make education as per their rules. Finally i have cancelled my plan of travel and informed the concerned and i should get the full refund as its not my fault. Was this information helpful? | |||||
Mar 5, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 02, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Shah, Greetings from Yatra.com! We regret the inconvenience caused kindly allow us some time while we get this checked and we will respond to you at the earliest. Best Regards, Yatra Care Verified Support Feb 02, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Shah, Greetings from Yatra.com! We have checked the details from our end. We would like to inform you that as per the T&C shared on the offer email in case of cancellation the booking amount is non-refundable. We would request you to kindly refer to same and we regret to inform you that refund on this booking will not be possible. Best Regards, Yatra Care | |||||
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