[Resolved] Yatra Online / Yatratrip.in — No confirmation sms/mail received.
B
Binnaseeb
Jun 24, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Address:
S/o Unnimoyi, Palakkunnummal, Vavad, Koduvally, Kerala
I booked 3 tickets in a bus via Yatra app. Money credited to Yatra with Ref. NO.[protected] also. But no any type of confirmation or information message came to me neither in mail nor in sms or WhatsApp. Therefore I couldn't find my bus and couldn't even enquire the bus as no contact number received by me. So, I missed that ticket price and bus. So, it is requested you to refund that money.
My contact number: [protected]
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Aug 2, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi Binnaseeb,
Greetings from Yatra.com!
We are sorry to hear about the issue you faced while making payment on our portal. We would request you to kindly share your email ID used for the booking and the amount charged to enable us to assist you.
Thank you
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The amount debited was 3150.
My phone number [protected]