[Resolved]  Yatra Online / Yatratrip.in — No refund for amount deducted for failed transaction

Hi,

I was trying to book the flight ticket but transaction failed due to technical issue but amount is debited from my account. I sent multiple mails to customer care but didn't get any responce.

Yatra reference number is[protected].

Thanks,
Sumeet
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Aug 13, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
Yatra Online / YatraTrip.in Customer Care's response
Dear Sumeet,

Greetings from Yatra.com!

This is regarding your refund request under the booking reference number [protected].

We would like to inform you that a refund of INR 11969.00 for your booking is being processed which may take 7-10 working days to reflect in the original mode of payment. You will receive an email notification regarding the same.

Regards
Yatra Care
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