[Resolved] Yatra Online / Yatratrip.in — no refund received yet
N
Nitub
from Bhavnagar, Gujarat
Website:
Yatra.co.
Ref no[protected]
I book 4 tickets on 30 may 2017 from delhi to pune. But have to cancel it. Till now i havent received any refund and according to yatra customer care people my cancellation charges are higher than what i paid. How can this be possible as per cancellation term yatra.com charges rs 300 per ticket. Am afraid my 11000 rs are gone and advice all to never book any ticket or holiday through yatra.com if they are not confirme to go.
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Aug 22, 2017
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
Yatra Online / YatraTrip.in Customer Care's response Hi Nitu,
Greetings from Yatra.com!
We have received your query & would respond to you at the earliest. Request your patience in the interim.
Best Regards,
Yatra Care
Verified Support
Jul 20, 2017
Yatra Online / YatraTrip.in Customer Care's response Hi Nitu,
Greetings from Yatra.com
We would like to inform you that your refund of INR 2532.00 has been processed from our end. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
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