[Resolved] Yatra Online / Yatratrip.in — non payment of rs 8000 compensation | |||||
Yatra hotel booking ids[protected],[protected],[protected],[protected] After booking they shown their inability to provide the hotel as per the booking detail. Then they requested to book another hotel & promised to refund rs 2000 against each booking. Now they are just saying that amount has been refunded though it has not been credited to my account. I feel that yatra is just playing & not interested in paying the compensation amount. Was this information helpful? | |||||
Nov 15, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Tarun, Regret the inconvenience caused to you! Would request you to kindly allow us sometime to get this check from our concern department. Thanks Yatra Care Verified Support Oct 11, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Tarun, Greetings from Yatra.com! We regret the inconvenience this may have caused you. Your refund of INR 2000.00 on each bookings has been processed from our end on 25th Aug 2017. We have forwarded the refund reservation number on your registered email ID, would request you to please contact your bank to get the refund details. Please feel free to contact us again in case of any additional help required. Best Regards Yatra Care | |||||
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