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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — not booked by me

Thank you for choosing yatra. Your booking is confirmed. The reference number for your flight booking is[protected]. Please note, the airline pnr for indigo 6e-478 (Srinagar to amritsar at 14:45, wed 27 feb 19) is olikmx. Get best deals on the go! Download yatra app @ http://bit.ly/2ngHxPf
This sms i received today. Booking is not done by me. The eticket recd on whatsapp bears someone else's details.
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Apr 8, 2019
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
Yatra Online / YatraTrip.in Customer Care's response Hi,

Greetings form Yatra.com.

Please confirm if any payment is also charged at your end, if not then this might be some contact number Typo error while booking by the passenger in that case please ignore the SMS or Whats app Message and if the payment is charged at your end please connect with your respective bank and complaint about fraud transaction and our respective team would respond to your bank accordingly.

Write us back if any further assistance is required at our end.

Thanks
Yatra Care !
Mar 07, 2019
Updated by Eric Mistry Sorry. I had not read your response here. No payment was charged to me. But you should verify the cell number by sending an OTP. Everybody does atleast that.
Verified Support
Mar 08, 2019
Yatra Online / YatraTrip.in Customer Care's response Hi,

Thanks for sharing the feedback, we have forwarded the same to our concern team to check. If any changes are required same would be implemented.

Regards,
Yatra Care !
Complaint comments 
1 Comment

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Comments

We had planned to go for a international trip in the month of octber 2018 due unavoidable circumstances we couldnt make it. When we tried to reshedule we are not able to contact any body.
Mr. Jairaj singh had communicated to us during booking.

Reply
Yatra Online / YatraTrip.in Customer Care's response, Mar 8, 2019
Verified Support
Hi,

Greetings from Yatra.com !

Kind request to share your yatra booking reference number for us to check the details and and assist you further.

Regards
Yatra Care !

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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