[Resolved] Yatra Online / Yatratrip.in — not receiving calls after getting booking amount | |||||
My booking reference no. Is yh3736205 My yatra representative name is swati arora.. After getting booking amount 35000 for singapore package they are not receiving my calls to clear my queries. Even when i msged mail then also no replies. I cannot take risk further more so iwant to cancel the booking I have mailed them that i want to cancel the booking but no replies... Take action as soon as possible n refund the amount. Was this information helpful? | |||||
Jan 9, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 28, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Mandeep, Greetings from Yatra.com! We are sorry for the inconvenience you have gone through. Please allow us some time to get an update on this. We will update you. Regards, Yatra Care Verified Support Dec 06, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Mandeep, Greetings from Yatra.com! Our team was in contact with you, hope they were able to resolve your concern. Your booking has been confirmed. Please feel free to connect with us at [protected]@yatra.com. Best Regards, Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Date of 17/11/2017