[Resolved] Yatra Online / Yatratrip.in — Refund for cancelled flight covered under Yatra cancellation policy
A
Ayusaraf91
May 16, 2022
May 17, 2022
This thread was updated on May 17, 2022
Had purchased CANCELLATION PROTECTION with my air-tickets (Booking Ref No.[protected] on 15 May but did not receive the POLICY DOCUMENT. I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, if I cancel my tickets. Please send me the document immediately. I did not receive it when I booked my tickets nor is it available for download on your website.
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Jun 17, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
May 17, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have sent the Cancellation protection policy copy on your email id. Please find below the policy number for your booking. Regards, Yatra Care
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