Yatra Online / Yatratrip.in — refund for my flight cancelled by airline

I raised refund request to yatra for PNR : R25JSM, as per the discussion thay had refunded my amount on 29-APR-20 and should be reflect in my accout in 2-2 days its been 9 days now, and am still hassling with them to get my refund

Bad experience and they stopped replying to my tweets or mails
pathetic customer experience
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    Yatra Online / YatraTrip.in
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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