[Resolved] Yatra Online / Yatratrip.in — Refund from Yatra since Indigo already refunded full amount | |
I booked a ticket for my friend and had to immediately cancel due to a spelling mistake. I immediately got it cancelled via Indigo airlines and booked another ticket from Yatra.com Since then indigo claims to have refunded the amount to Yatra but there has been no confirmation from Yatra. It says to wait 48 hours but it's been more than 2 weeks now. I can't talk to a customer care executive and no one is replying on the email. This is distressing. Cancelled PNR : QJJC3Z Name : Isha Gupta Reference Number :[protected] Please let me know how I can claim my refund. Already did the obvious from the app. Need further assistance. Thank you Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 02, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Nimish, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to our concerned team to initiate the refund for your booking. We would request you to please allow us 3-4 working days to further address your refund query and solicit your patience. Regards, Yatra Care | |
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