[Resolved] Yatra Online / Yatratrip.in — Refund my booking amount | |||
Why till date not refund my booking amount, so many time correspondance with your yatra.com but not responce your side why, not refund my booking amiunt, bide my booking pnr no fgv3vc and pnr no dcm54l and pnr no fizv3z Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We regret the inconvenience and delay in response. As checked and want to inform you that under PNR FIZV3Z we have not received the refund from the airline end as it is under the airline credit shell, For PNR FGV3VC refund of INR (10670.00) was processed from our end into your Yatra wallet user money. Please note you can avail the complete amount in your future booking and the same can be used on the product offered on Yatra.com in one go and there is no validity for the user money, can be used any time at your convenience and for PNR DCM54L refund is under process. We request you to please allow us 10 working days to further address your refund query and solicit your patience. Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable. (Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search and seamless online booking experience to its customers)We thank you for your patience and patronage.
Regards,
Yatra Care