Yatra Online / Yatratrip.in — Refund not initiated | |
I have booked flight tickets on 18 apr 2020 (Travel date) for my family (Wife and son) bengalore to jaipur due to corona they are not able to travel however flight company cancelled the tickets, as per govt statement flight company have to refund full amount. It's been more then month still no refunds had been initiated. I need help to get refund as sson as possible. Was this information helpful? | |
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 11, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We sincerely regret the unavoidable refund delay due to unprecedented volumes and extended nationwide lockdown. We request you to please allow us 10 working days to further address your refund query and solicit your patience. Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable. Regards, Yatra Care Jun 22, 2020 Updated by Neeraj Dhiman08 Please also initiate for request id attached with this comment | |
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