[Resolved] Yatra Online / Yatratrip.in — refund of cancellation tickets | |||||
Dear ms. poopathi, We would like to confirm that the refund due for an amount of rs. 595.00 against yatra reference number [protected] Was processed on 3, august, 2017 to your account. Kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days To refund the amount in your account. If at any time you need to contact the bank about the refund, please use the bank transaction id Cbc[protected]diu14. Best regards, Yatra team I got this message long time before the date is mention above but till now i didn't get money back. So humbly request you to process faster, so i can get money back in my account. Thanking you Was this information helpful? | |||||
Oct 14, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, We have shared your concern with our team, please allow us some time to investigate the case and respond to you. Request your patience in the interim. Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com. Best Regards, Yatra Care ! Verified Support Sep 11, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! Your refund of INR-595.00 has been processed from our end on 03 AUG 2017 against bank reference number which is separately shared with you on your registered e mail address. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them the refund number to check the refund status. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. Best Regards Yatra Care! | |||||
 1 Comment | |||||
Comments
Sir, I have today cancelledthe bus ticket from Rameswaram to Chennai. Ref.[protected] PNR No.92GB2H9Q The refund should be Rs.1340/- instead of Rs.670.25 please make note of it. Make the refund amount of Rs.1340 to my account at SBI Perambur Branch at an early date.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001