[Resolved] Yatra Online / Yatratrip.in — refund of flights cancelled by airlines | |
Hi, International flights booked through yatra (Order id[protected] were cancelled in early may. I have been ever since following up for refund processing (Ya:[protected] however refund has not been provided yet. The flights were scheduled from india on 30th may 2020 and return on 10th june (4 pax, delhi - moscow). Cancellation notification from airline was received in 1st week of may. I've followed up atleast 15-20 times with yatra customer care - without any solution. Appreciate if the refund could be processed on urgent basis (I am not looking for credit notes). Thanks, Abhishek +[protected] Abhishek. [protected]@gmail.com Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 31, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to our concerned team to initiate the refund for your booking. We would request you to please allow us 7-10 working days to further address your refund query and solicit your patience. Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable. Regards, Yatra Care
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