Yatra Online / Yatratrip.in — refund reference number[protected] | |||
What kind of reality check they are talking about. I booked my daughter Air ticket through Yatra.Com (famous website of India) Shirdi to Muscat to Shirdi (21 March to 29 March )before pandemic hit or lockdown was even imposed. Now flight was cancelled due to lockdown and now they are not refunding the full amount. Instant of 23500 INR I received only 8312 INR after writing lots of emails I am not getting any positive response from Yatra. So what about the balance money? Was this information helpful? | |||
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Narendra,
Greetings from Yatra.com!
This is with reference to your complaint regarding the full refund under the reference number[protected].
This is to inform you that your ticket was canceled as per the applicable charges, hence refund has been done accordingly. Our service team also shared an email with you regarding the same. We have not received a full refund from the airlines. Hence the same is not possible from our end.
Regards,
Yatra Care
Greetings from Yatra.com!
This is with reference to your complaint regarding the full refund under the reference number[protected].
This is to inform you that your ticket was canceled as per the applicable charges, hence refund has been done accordingly. Our service team also shared an email with you regarding the same. We have not received a full refund from the airlines. Hence the same is not possible from our end.
Regards,
Yatra Care
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Greetings from Yatra.com!
This is with reference to your complaint regarding the full refund under the reference number[protected].
This is to inform you that your ticket was canceled as per the applicable charges, hence refund has been done accordingly. Our service team also shared an email with you regarding the same. We have not received a full refund from the airlines. Hence the same is not possible from our end.
Regards,
Yatra Care