[Resolved]  Yatra Online / Yatratrip.in — Refunded money

Hi, i just book the hotel through the yatra website after fews day when i cancelled the hotel i recived the cancellation confirmation but money still not paid in my account
+1 photos
Was this information helpful?
No (0)
Yes (1)
Jul 28, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Jun 21, 2022
Updated by Himanshu 15
I send the email they send the email back and said one of the staff will contact u shortly

Verified Support
Jun 21, 2022
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! We regret the inconvenience you have faced and delay in refund. We would like to inform you that we have forwarded the request to initiate the refund of INR 37990 for your booking. Yatra takes 24-48 working hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information