[Resolved] Yatra Online / Yatratrip.in — showing volvo bus on page but after booking it changes to only tata a/c | |||
Dear sir I saw volvo bus of new himalya agency before booking but after booking it changes to tata a/c bus, and after reaching bus to destination the bus service also changes which is nath travels where there is no a/c. When i complain to operator about this then he says talk to yatra sevice provider, it seems like they know yatra cannot bother about compalints towards agency. This kind of service you provide and with this kind of service you show yourself number 1 in india. I have all the proofs through photos from yatra booking page to bus pictures. Please take some action towards agency and return my money back as bus is non a/c. Else i will never book any ticket through yatra and also tell everyone of my friends to not book through yatra as you show something else and we get something else Was this information helpful? | |||
Nov 14, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 04, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Akash, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your Yatra booking reference number for our team to assist you further. Best Regards, Yatra Care Verified Support Oct 07, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Akash, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your Yatra booking reference number for our team to assist you further. Best Regards, Yatra Care Verified Support Oct 11, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Akash, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your Yatra booking reference number for our team to assist you further. Best Regards, Yatra Care Verified Support Oct 14, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Akash, We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Best Regards, Yatra Care | |||
 2 Comments | |||
Comments
Booked tkt on 28th sep through yatra..my booking reference number is[protected]...tkt got cancelled..still my refund amt is not credited yet.
Yatra Online / YatraTrip.in Customer Care's response, Oct 10, 2017
Verified Support
Dear Customer,
Greetings from Yatra.com!
We would like to inform you that we have processed the refund from our end on 09 Oct 2017 for INR 583.00. In case the payment has been made from a private sector bank the refund will take 2-3 business days to reflect in your account and for public sector banks the refund might take up to 7 business days.
Best Regards,
Yatra Care
Greetings from Yatra.com!
We would like to inform you that we have processed the refund from our end on 09 Oct 2017 for INR 583.00. In case the payment has been made from a private sector bank the refund will take 2-3 business days to reflect in your account and for public sector banks the refund might take up to 7 business days.
Best Regards,
Yatra Care
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Please see that this problem is resolved.
Greeting from Yatra.com!
Request to kindly share your Yatra booking reference number for our team to assist you.
Thanks
Yatra Care
Greeting from Yatra.com!
Request to kindly share your Yatra booking reference number for our team to assist you.
Thanks
Yatra Care
Greeting from Yatra.com!
Request to kindly share your Yatra booking reference number for our team to assist you.
Thanks
Yatra Care
Greeting from Yatra.com!
We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.
Thanks
Yatra Care