Yatra Online / Yatratrip.in — Spicejet Flight Refund issue | |
Airline has cancelled the flight and refunded full amount but Yatra has deducted 300 from that amount. In this pandemic time Yatra is harassing customers like this. When airline has not deducted any amount and refunded it fully why Yatra is deducting customer's hard earned money. They have illegally charging customers. Was this information helpful? | |
|
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Thank you for sharing your details. As checked and want to inform you that Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search and seamless online booking experience to its customers and stays non-refundable in all situations.
Regards
Yatra Care