[Resolved] Yatra Online / Yatratrip.in — technical problem.. the time selected is different from the time on tickets | |||
[protected] : booking id I booked return flights from mumbai to srinagar. The flight i selected for the return was a 15.25pm go air flight from srinagar which was a direct flight of 2.30 hrs approximately and also happened to be the top one on my search list and i crossed checked the selection as well to be sure. Then i proceeded to the payment page, all of a suddenly there was a revised fare which happened to be lesser on the payment page. After my payment i saw the flight i selected was different and ticket reflected a 9.50am flight which had a wait duration of 6.45hrs. When i tried rescheduling option it the page would come till the select the next date for rescheduling and kept hopping back to the home page. Please look into this matter. Was this information helpful? | |||
Oct 24, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 Yatra Online / YatraTrip.in Customer Care's response Hi, As per records, you have directly connected with the airlines and required assistance was given by them in regards to booking amendment. Should you require any further assistance, Feel free to write us back. Best Regards, Yatra Care ! Verified Support Sep 21, 2018 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com ! As per records, the booking was confirmed as per the search made by you. As per our findings you have directly connected with the airlines and required assistance was given by them in regards to booking amendment. Should you require any further assistance, Feel free to write us back. Best Regards, Yatra Care ! | |||
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