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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — Took my money but did not do the booking

I booked a hotel through Yatra and went ahead and paid from my credit card. I got the money deduction message (₹30k). However, Yatra.com showed an error and said that the request couldn’t go through.

I checked with the hotel again and again but they did not receive a booking until i did it again.

Give me my money back RIGHT NOW.
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Jul 22, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2022
Yatra Online / YatraTrip.in Customer Care's response Dear Sanskruti,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payment on our portal, request you to kindly share the email ID used for the booking and the amount charged for us to check and take it further.

Regard
Yatra Care
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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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