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Yatra Online / YatraTrip.in

Yatra Online / Yatratrip.in — Unconfirmed Ticket after payment

I tried to book VTZ to HYD flight ticket today and the payment is through but the ticket status is UNCONFIRMED. I received a message that I would receive a call within 30 minutes to confirm the ticket but no call yet, its been half a day.

I'm at a loss of money as well now I'm not sure if the money will be refunded, there is no direct customer care number to contact nor there is a reply to any number of complaints raised till now
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Comments

Booking Reference Number:[protected]
Amount deducted: 2, 857.00
Email: puji.[protected]@gmail.com
Reply
Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 2857 has been processed from our end on 12 Apr 2023. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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