[Resolved]  Yatra Online / Yatratrip.in — worst services and false commitments of yatra

Address:Mohali, Punjab, 140301
Website:Yatra.com

I would be least interested to even rate them 1 out of 5. I wish there is an option of negative ratings, I could have done so. I have never seen such unprofessional people in any organization. Yatra upper management is sleeping in the state of deep sleep. Me and my husband booked a package a month advance with booking ID, YH4309853 and three Conned people Mr.Tushar Drivedi, Mr.Gaurav Walia and Mr.Sarthak are now slinked off. They have taken money in advance and now not showing up for the future status. We are trying hard to connect with them and leading towards lot of mental harassment. Instead of packing for our trip we are messing with Yatra customer care and hearing same words repetitively that will get back to you. And that time never comes. We are left with only 4 days to arrive but not sure about our status from their end.

I would never ever advice anyone to book any holiday through Yatra. Better to go for local vendors or other Sites with past experience.

Thia is a Conning organisation. Will get you in confidence till the time money has to come after that they don't care and refund your money as well. Resultant is mental harassment and monetary loss.

Please beware of these heedless employees of Yatra.

I hope this will help others to make wise decisions.
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Sep 2, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Komal,

Greeting from Yatra.com!

We regret the inconvenience caused to you. We would request to kindly share correct Yatra booking number as we are not able to find any booking details.

Thanks
Yatra Care.
Verified Support
Jul 27, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Komal,

Greeting from Yatra.com!

We hereby would request to kindly share required details. This will enable us to assist you in resolving your concerns.

Regards,
Yatra Care
Verified Support
Jul 31, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Komal,

Greeting from Yatra.com!

We hereby would request to kindly share required details. This will enable us to assist you in resolving your concerns.

Regards,
Yatra Care
Verified Support
Aug 02, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Komal,

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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