[Resolved] Yatra Online / Yatratrip.in — wrong booking[protected] | |
Today we have booked ticked to and fro to mumbai from delhi. My booking reference number is[protected]. I have selected the correct date i. E. 25th april 2018 departure from delhi and return back on 26th april 2018. I had double check the same and found ok at the time of confirmation for payment, you suddenly when i have received the ticket, it was shocking as it is mentioning 26th may 18 returning from mumbai instead of 26th april. I would like to bring to your kind notice that it’s happened with me in past also but i was under impression that may be it is my wrong selection. But this time i was per alert and on every step i was confirming, but in spite of this it has been wrongly shown in my ticket. It is clearly shown the melafied invention of your company to make more money for cancellation and rebooking which is totally unethical business practices. You are requested to look into this and resolve it immediately. Was this information helpful? | |
Apr 26, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, As per records we found that the booking was confirmed as per the search made by you. details were also shown to you before payment on the review page as well, please note there is no error from our side, any further changes cancellation and amendment charges would be applicable as per airlines policy. Feel free to write us back if you need any further assistance. Regards, Yatra Care ! | |
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