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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — wrong booking dates, worst yatra service and support

*worst yatra service and support*
I have done this booking on 08th march. I have been continuously calling yatra support, seller extension and sending emails but no response. Support daily raising request and telling me same thing that i will get call withing few hrs but not response at all.

Reference no. 17791043
Destination bali
Duration 6 nights / 7 days
Travel start date 27 april, 2019
Departure city mumbai
Pax 2 adults
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Apr 14, 2019
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
Yatra Online / YatraTrip.in Customer Care's response Dear Hemant,

Greetings from Yatra.com!

This is with reference to your concern regarding the Bali package.

We regret the inconvenience caused to you. We are getting this checked with our respective team & asked them to connect with you and discuss this on priority.

Regards,
Yatra Care
Sep 04, 2019
Updated by Hemant Borole Yatra provides worst service and support. I will never ever gonna use yatra in future. this was worst experience ever. i have circulated this in my friend circle and also posted on social media so they wont suffer such problems. I have wasted my money as well as my time. if anyone is reading this comment then my suggestion is look for other trip planner if you want to have peace of mind during your trip.
Sep 04, 2019
Updated by Hemant Borole and sadly they didnt even call nor they have helped anything. Thank you yatra for wasting my money, time and my trip
Complaint comments 
2 Comments

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Comments

Many yatra se ticket book kiya uske Baad date change karwani thi airlines ne pura paise refund kiya Lekin yatra wale ne 2409 ki ticket me 48 refund kar rhi h
Muje pura paisa refund chahiye

Reply
Yatra Online / YatraTrip.in Customer Care's response, Mar 19, 2019
Verified Support
Dear Customer,

Greetings from Yatra.com!

This is with reference to your email regarding the refund.

We really apologize for the inconvenience caused to you. Request you to please share the booking reference number, along with registered email ID & contact number to enable us to assist you accordingly.

Regards,
Yatra Care
Many yatra se ticket book kiya uske Baad date change karwani thi airlines ne pura paise refund kiya Lekin yatra wale ne 2409 ki ticket me 48 refund kar rhi h
Muje pura paisa refund chahiye
Reply
Yatra Online / YatraTrip.in Customer Care's response, Mar 20, 2019
Verified Support
Dear Customer,

Greetings from Yatra.com!

This is with reference to your email regarding the refund.

We really apologize for the inconvenience caused to you. Request you to please share the booking reference number, along with registered email ID & contact number to enable us to assist you accordingly.

Regards,
Yatra Care

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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