[Resolved] Yatra Online / Yatratrip.in — wrong bookings & worst services

[Resolved] Yatra Online / Yatratrip.in — wrong bookings & worst services

S Shrenik1987 from Bengaluru, Karnataka

I have booked trip to bali from 4 may to 9 may 2018. Sales team person manish has booked it wrongly from 4 april to 9 april. Also i have the mail confirmation of the package from 4 may to 9 may 2018. On the top of it, when i am trying to contact yatra team, associates like sonu kumar, pawan, divya chauhan are saying that the server is down & it is happening since last 3 days. How the server is down since last 3 days? Is that a joke from yatra team? This is my first time with yatra and such a worst experience. I will surely share this people & strongly ask them to not to book trip with yatra. Can you help? Was this information helpful? No (0) Yes (0)
May 3, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 23, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Shrenik, We regret for the inconvenience caused to you! We would request you to kindly share the Yatra booking reference number to enable us to assist you. Thanks Yatra Care Verified Support Mar 30, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Shrenik, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Apr 02, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Shrenik, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards Yatra Care
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