[Resolved] Yatra Online / Yatratrip.in — YA:[protected] refund amount

[Resolved] Yatra Online / Yatratrip.in — YA:[protected] refund amount - flight ticket

S Sandeepvkotian Jun 2, 2022 Jun 6, 2022 This thread was updated on Jun 6, 2022

I tried booking 2 flight tickets from Bangalore to Dehradun, Rs 19, 204 got deducted from my phonepe account. I have neither got a confirmed ticket after payment nor refund. I tried writing to yatra.com but an auto response received with interaction ID YA:31803038. kindly help me to get refund ASAP. Sandeep [protected] Was this information helpful? No (0) Yes (0)
Jul 22, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 04, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund of INR 19204 for your booking. Please note Yatra takes 48-72 hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care Verified Support Jun 06, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Sandeep, Greetings from Yatra.com! Sorry for the trouble caused. We would want to inform you that your amount of INR (19204.00) has been initated from our end in the same mode of payment, kindly note Yatra takes 48-72 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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