[Resolved] Yatra Online / Yatratrip.in — Yatra.com Ticket not booked but amount got deducted

[Resolved] Yatra Online / Yatratrip.in — Yatra.com Ticket not booked but amount got deducted

M marissablaise Jul 7, 2022 Jul 7, 2022 This thread was updated on Jul 7, 2022

Booked two tickets through Yatra.com from Vadodara to Bangalore. Amount got deducted but did not receive tickets or booking confirmation. Amount deducted: Rs. 12573 Email id used for booking: [protected]@gmail.com Date and time of booking: July 6, 2022 (10:16 PM) Booking ref no.:[protected] Attaching payment receipt Solution needed: Either refund my amount asap or give me the tickets Was this information helpful? No (0) Yes (0)
Aug 7, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Jul 07, 2022 Updated by marissablaise Just give refund asap. Verified Support Jul 07, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that your booking was not confirmed and we have forwarded the request to initiate the refund of INR 12573 for your booking. Yatra takes 24-48 working hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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