[Resolved] Yatra Online / Yatratrip.in — Yatra flight booking not done but bank deducted money.

[Resolved] Yatra Online / Yatratrip.in — Yatra flight booking not done but bank deducted money.

N nileshkr

Hi Yatra, I have done booking via yatra. Money has been deducted from bank but nothing is reversed. When it will be reversed. Could you please help. I am in urgency. Yatra Status - Sorry for the inconvenience caused during your payment attempt. Unfortunately, due to payment failure your booking has failed. Please find below the transaction details for Booking ID[protected] 1.Your first attempt for the payment of Rs. 3, 176 done at 28/03/2017, 17:03 hrs has failed. Kindly note, no payment is received at Yatra's end. Regards, Nilesh Was this information helpful? No (0) Yes (0)
May 11, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 29, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Nilesh, Our concerned team is looking in to your query. Please allow us some time to investigate the case and respond to you. Request your patience in the interim. Best Regards, Yatra care Verified Support Mar 30, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Nilesh, Greetings from Yatra.com! Regret the inconvenience caused. We would like to inform that refund has been initiated and it will take 2-5 working days to reflect in your account. Hope your query has been resolved. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care
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