Sreenadh k menon
11:00 am (19 minutes ago)
To support
Dear sir / madam,
I tried to book flight ticket (Indigo _ delhi-cochin _30th march 2019) from yatra.com on 7th march 2019, however due to some technical issues, the ticket booking was unsuccessful, and the amount got debited from my hdfc credit card. The same issue happened twice.
It was intimated to me that yatra have initiated refund against booking reference no[protected] of rs. 13, 777/- and rs.14, 017/- against booking reference no[protected]. But no such refund received in my account till date.
I tried chasing yatra customer care many a times, but they have informed me that they have no option for speeding up the refund especially of flight booking.
Since such a huge amount is held up with yatra, i am unable to book my flight again, and the fare is getting increased day by day. There is also a chance of not getting seats for the desired flight.
In view of the above mentioned situations, i request you to look into the matter seriously and get a resolution at the earliest.
Was this information helpful? | 
Post your Comment