[Resolved] Yatra Online / Yatratrip.in — Yatra price guarantee is just a cheating | |
Regarding my flight tickets purchased from u with ref no[protected] I was very sorry to say I had worst experience in Yatra as I trusted Yatra from past 10 years I was regular purchase of flight tickets and holidays never use to check back .But one of my Frd said that the price is much higher so checked it and called Yatra and informed that imm after my payment they said I will get difference amount as cash . What will I do that ecash of life time validation when I can use only 5% or 1000 .there was 15000 diffencce in price sent yatra screenshots of that also It show that yatra cheated me from past ten years Do u think customer like me trusted from past 10 years purchase or recommend yatra any more .BEcouse of ecash we will purchase any thing again . As I had paid u complete amount u say nothing is quarantined.I know well with mail u may least bother but still want to say so mailing u as u said price quarantee and trust . Was this information helpful? | |
Apr 3, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Koduru, Greetings from Yatra.com! Regret the inconvenience caused. We would like to inform that as per t&c's of Yatra fare assurance, the excess fare amount will be refunded in your account as promotional eCasg with lifetime validity . Same has been added in your Yatra account. We request you to please view the following link for complete t&c's https://www.yatra.com/online/yatra-assurance-faq Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care Verified Support Mar 01, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Koduru, Greetings from Yatra.com! We have contacted the concerned team and we will update you at the earliest kindly allow us some time. Best Regards, Yatra Care Verified Support Mar 02, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Koduru, Greetings from Yatra.com! We sincerely apologize for the inconvenience caused. We would like to inform you that as an exception we have offered 2000 e-Cash which can be redeem in one go for your next booking and remaining e-cash will be redeem as per the e-Cash 'Terms and Conditions'. Below is the URL for the same. https://www.yatra.com/online/ecash-faq. We hope you view this as an isolated incident, and we look forward to assisting you with your future travel plans. In case you require further assistance or clarification, please feel free to contact us on[protected] /[protected] between 06:30 - 00:30 hrs or write to us at [protected]@yatra.com. Alternatively, you can reply on this e - mail. Best Regards, Yatra Care | |
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What is This really cnt undustand is that yatra till want want to me chested with there yatra ecash saying that 5% will be redeemed when price is almost 25% more than that means that they want me to be still stape goat of them as I was from 10 years
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