[Resolved]  Yatra Online / Yatratrip.in — Yatra team is not sending my holiday package details.

Address:122001
Website:www.yatra.com

Could you please help me in getting the flight tickets and the hotel vouchers for my Mauritius trip(YH3132360) .On 15th March'17, the complete payment has been made

The commitment was of three days to send the tickets/vouchers.Being so popular I had chosen Yatra over local agents so that I could get best service and see what best I am getting.Few other messy things happened earlier also but do not want to get into them again.

I really need no explanation over this, just ask them to send my flight tickets and hotel vouchers at the earliest.Thank you.
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May 18, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Lakshey,

Greetings from Yatra.com!

We have received your query & would respond to you at the earliest. Request your patience in the interim. For any assistance you can call us on[protected] /[protected]. For holidays please call on [protected].

Best Regards,
Yatra Care
Verified Support
Apr 16, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Lakshey,

Greeting for the day !

As per records, our team have already shared the required documents with you on your register e mail address with us on 27 March 2017. Hope you have received the same. Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com

Regards,
Yatra Care !
Jul 22, 2017
Updated by laksheymehta
After so many days of your commitment period.
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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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