[Resolved] Yatra Online / Yatratrip.in — yatra website not allowing to cancel my ticket

kaushiki111

from Hyderabad, Telangana

Address:	500082
Website:	Yatra.com

Booking reference number[protected]
I wanted to cancel my return ticket but in the yatra website they are not showing my last 6 months booking details and also not allowing us to cancel tickets.
Also, if i try to contact customer support for domestic and international flight they are not providing phone support as well.
These people are really making customer fool. Also, i had 1000 ecash that too they turned to zero without any reason.in the name of coupon they are using our money and giving to other peopole in the name of offer and cheating us.

Please find below details —
Congratulations! Your flight booking is confirmed.
Booking reference number[protected]
Please find your e-ticket attached with this email.
You will earn 1000 ecash for this booking. To know more about ecash and how to redeem it, click here

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Mar 17, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

We have forwarded your query to our concern team, they would connect with you shortly with the charges. kindly be patience in the interim.

Best Regards,
Yatra Care !

Verified Support

Feb 13, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

As per our records, customer care team would have contacted you for all your concerns and have shared the required information with you. Should you require any further assistance, please call us on[protected] /[protected] For holidays please call on [protected].

Best Regards,
Yatra Care !