[Resolved]  Yatra Online / Yatratrip.in — Yatra's Torcher

Address:Pune, Maharashtra, 500012
Website:www.yatra.com

We have arrived here about 30 minutes ago and we are asked to wait till 12PM to get a room.

You booked our tickets early morning on 12th, not even basic needs were taken care for your customer after landing to Delhi, did over night journey in a conjusted Van for 10 hours and now we would get no rooms till 12. (We are awake from past 26 hours and asked to wait for more 5 hours)
This is kind of torcher done towards us.

Do you still expect one to go for sight seeing after getting terribly tired??
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Jun 18, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
May 13, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Anil,

Apologies for the inconvenience you have gone through. Kindly share your Yatra reference number to enable us to assist you.

Thanks,
Yatra Care
Verified Support
May 16, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Anil,

Kindly share your Yatra reference number to enable us to assist you.

Thanks,
Yatra Care
Verified Support
May 18, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Anil,

Kindly share your Yatra reference number to enable us to assist you.

Thanks,
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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