[Resolved]  Yatra Online / Yatratrip.in — yh3611848

Address:

Bangalore, Karnataka, 560058

Day 1 : delhi.
We had booked for north india package for 10 nites and 11 days. First time we all family travelling to north india.5 adult and 1 child which they charged 2.13 lac. After reaching delhi we got a first shock that the driver assigned by them wasn't told about our trip in detail. He was just asked to take us directly to agra. We told him to take to hotel and we will check in than we will go for agra. Second shock was the white klove hotel new delhi. We were shocked to see our room.. They said it is a 3star hotel.. But the maintenance was cheaper than local hotels..ac is not working, no proper door lock, hotel lift was stuck when my wife was using. Bed was horrible, bedspreads weren’t changed and they were bed bugs.. They were dirty, then comes to bathroom no buckets are mug where we can't close the door completely also horrible experience.
2. Shimla.
Then next day we had to new driver and another car. Started to shimla. First shock is hotel was outside shimla town nearly 32km outside shimla. We spent more time is travelling we stayed for 2 nights apart from all this..
3. Dharamshala.
Hotel was outside dharamshala, 25km outside we spent more time in travelling from hotel to tourist places.
4. Delhi
We requested to yatra to change the delhi staying hotel are refund the amount, but almost 4 days continues flow with yatra people, no responds’ from them and we stayed in same hotel. The mental trauma we went through while travelling can't be compensated.. Yatra is a fraud and cheap travel agency... Never will i ever recommend yatra or ever will i travel... I recommend not to choose yatra.. I need a refund..

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