[Resolved] Yatra Online / Yatratrip.in — airline cancelled the flight but ticket amount not refunded by yatra | |
My air india flight ai634 got cancelled on 4th july 2018 from bhopal to Mumbai. I had already got the boarding pass issued. First yatra said that you have travelled on this ticket. Then when it was communicated that the flight got cancelled, they said they will check with the airlines and get back to us. After many reminders, finally they accepted that the flight has been cancelled. But they were not able to process our refund. We have been writing mails to yatra and following up for refund but nothing is happening. I am still waiting for refund from yatra. Do not buy tickets from yatra as their services are not at all up the mark. Was this information helpful? | |
Sep 28, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Would request you to please share your Yatra booking reference number and your registered e mail address so that our team can assist you further. Thanks, Yatra Care ! Verified Support Aug 23, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Shiney, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Aug 25, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Shiney, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Aug 27, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Shiney, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards Yatra Care | |
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