[Resolved] Yatra Online / Yatratrip.in — Coupon code FLY 2017 scam | |||||
Booking Reference Number[protected] Coupon Code: FLY2017 I booked domestic flight tickets on yatra for the sole reason that i would get offer of Rs.1000 or so as the Coupon Code FLY2017 said that a new user would get for a minimum booking of Rs.3000 ... I was eligible for this offer but when i applied the coupon code, the website was non-responsive so i went ahead with the transaction and mailed the support team later so that they can do the needful .. But they are lying to me on the face saying that i have NOT APPLIED the Code A whole new way to scam customers by lying about promotional offers. I need my offer to get validated !! Do the right thing or i will take the matter further on social media and so on Was this information helpful? | |||||
Mar 13, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Anirudh, Greetings from Yatra.com! Thank you for contacting us and we regret the inconvenience caused. We are checking the details from our end and we will update you at the earliest. We appreciate your patience in the interim. Best Regards, Yatra Care Verified Support Feb 09, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Anirudh, Greetings from Yatra.com! We sincerely apologize for the delay in response. We have checked the details from our end and found that there was no discount for existing users on desktop on that day and this is the reason you didn't received the discount. We regret. However, we would not be able to process the refund for discount amount. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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