[Resolved] Yatra Online / Yatratrip.in — plane tickets wrongly booked due to error in yatra application

Mehul.ahuja

from Delhi, Delhi

Address:

New Delhi, Delhi, 110085

[protected] yatra booking id

I have booked the round trip from delhi to mumbai.
From delhi booked the ticket for 31st at 15:50 and return trip from mumbai for 5thaugust'17. I clicked on 18:45 flight for 5th but got the confirmation for 6 am on 5th august'17. This is really disappointing as this is the second case i have come across. Please re schedule my flight and i will not pay the amount as this is issue with your application.
Flight-spicejet
Pnr-h9pk4t
Looking forward to have positive response as this is for the first time i tried yatra. Hope this will not the last time.
Regards
Mehul sehgal
[protected]

+1 photos

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Aug 31, 2017

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greetings from yatra.com!

We have received your query & our team would respond to you at the earliest. Request your patience in the interim.

For any assistance you can call us on[protected] /[protected].

Best Regards,
Yatra Care

Verified Support

Jul 31, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

We would want to inform you that as per our system records the flight which you have selected in the search page was booked for you, please note there is no discrepancy in our system.

Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com

Regards,
Yatra Care !