[Resolved]  Yatra Online / Yatratrip.in — Refund status

I booked for a ticket flight ticket through yatra on 12-jun -2017, yatra services received the payment but didn't complete the bookings.

They claimed the prices are changed now so we cant complete the booking however they received the payment and also no proper response on refund

Very disappointing service from yatra

Neither the refund status is displayed in their website
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Jul 24, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Akshaya,

Greetings from Yatra.com!

Regret the inconvenience you have gone through. Kindly share your Yatra booking reference number or contact number to enable us to assist you.

Best Regards,
Yatra Care
Verified Support
Jun 19, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Akshaya,

Greetings from Yatra.com!

Regret the inconvenience you have gone through. Kindly share your Yatra booking reference number or contact number to enable us to assist you.

Best Regards,
Yatra Care
Verified Support
Jun 21, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Akshaya,

Greetings from Yatra.com!

Regret the inconvenience you have gone through. Kindly share your Yatra booking reference number or contact number to enable us to assist you.

Best Regards,
Yatra Care
Complaint comments 

Comments

Dear sir i am Rohit malik I submit the withdrawal for of passport of thai embassy i have a booking on 14 june 2017 have flight pls give my passport back from it Pls give me back my child passport please i request you sir please i paid 94000 full payment to yatra online
Yatra Online / YatraTrip.in Customer Care's response, Jun 19, 2017
Verified Support
Dear Customer,

Would request you to please elaborate your concern along with your Yatra booking reference number or your registered e mail address so that our team can assist you further.

Thanks,
Yatra Care!
Yatra Online / YatraTrip.in Customer Care's response, Jun 22, 2017
Verified Support
Dear Customer,

Would request you to please elaborate your concern along with your Yatra booking reference number or your registered e mail address so that our team can assist you further.

Thanks,
Yatra Care!
Yatra Online / YatraTrip.in Customer Care's response, Jun 24, 2017
Verified Support
Dear Customer,

Would request you to please elaborate your concern along with your Yatra booking reference number or your registered e mail address so that our team can assist you further.

Thanks,
Yatra Care!

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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